Agentic AI
P: Let’s take some time to learn and understand what Agentic AI is.
Me: Dude, we already know what AI is. We can do prompt injection and see what’s going on.
This was a conversation between my coworker and me when we got assigned to work on agentic AI. Almost always, I like to jump the gun and start doing things. There are times and places where that works, but on many occasions, it’s led me more toward “lessons learned” than “significant results.”
Fast forward: I’m so glad I took the time and effort (and followed my coworker’s direction) to actually learn what agentic AI is. I mean, it’s similar to what we already know, but there are some huge differences between “AI agents” and “agentic AI” that I honestly never understood before.
BLUF / Key Takeaway
So what did I learn?
Agentic AI extends generative AI from content creation to goal execution.
It can autonomously plan, decide, and act across tools and systems, making it powerful, while simultaneously expanding security, governance, and blast-radius risk.
Agentic AI. Clear Technical Overview
Agentic AI refers to a class of AI systems that can autonomously plan, decide, and act on a user’s behalf.
I’m going to exchange words a lot, agents, systems, workflows. Does that matter? In professional environments, yes. Words matter. Shared terminology reduces ambiguity and increases productivity. For a personal article? Who gives a shit.
Unlike traditional generative AI, which focuses on producing content from prompts, agentic AI executes goal-directed, multi-step workflows by coordinating models, tools, memory, and external systems with minimal human oversight.
Depending on the system or workflow, agentic AI may require some form of input, but it doesn’t always have to be a prompt.
Think of an n8n workflow with multiple AI agents. A user might initiate it with a prompt, or it might automatically trigger itself via a webhook, message queue, or event.
Hope that makes sense. If not, no worries, as usual, I’m going to dig this rabbit hole pretty deep. This time I’m using ChatGPT to dig the hole, so it’ll probably go even deeper… and into a few wrong tunnels along the way.
1. What Is Agentic AI?
According to ChatGPT, Gemini, Claude, and basically every LLM I tried, Agentic AI refers to AI systems capable of:
- Translating high-level goals into structured objectives
- Decomposing those objectives into multi-step plans
- Selecting and invoking tools or APIs to execute actions
- Monitoring outcomes and adapting behavior through feedback loops
Key distinction:
Generative AI responds.
Agentic AI acts.
Agentic AI Workflow
graph TD
A[User Goal] --> B[Intent Interpretation]
B --> C[Goal Decomposition]
C --> D[Task Planning]
D --> E{Policy Check}
E -->|Approved| F[Tool Selection]
E -->|Blocked| G[Human Review]
G -->|Approved| F
G -->|Rejected| H[Return Error]
F --> I[Action Execution]
I --> J[Monitor Results]
J --> K{Goal Achieved?}
K -->|No| L[Adapt Plan]
L --> D
K -->|Yes| M[Return Success]
J --> N{Error Detected?}
N -->|Yes| O[Error Handling]
O --> L2. What Agentic AI Looks Like in Practice
When I asked an LLM to generate real world examples, this is what I got, and honestly, I think they demonstrate agentic AI pretty well.
It’s not about one agent doing everything (like me using ChatGPT for literally everything).
It’s about achieving a specific goal using multiple specialized agents.
This is also a great way to mitigate LLM uncertainty.
Common real-world examples include:
-
Enterprise digital workers
Log into applications, process emails or tickets, update records, and notify stakeholders. -
IT operations agents
Detect incidents, diagnose root causes, apply standard remediations, and manage ITSM tickets autonomously. -
Business-domain agents
-
Finance: Monitor transactions, flag fraud, place holds or alerts.
-
HR: Orchestrate onboarding—account creation, access provisioning, policy distribution.
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Customer support: Handle refunds, subscription changes, and scheduling across multiple systems.
-
-
Multi-agent workflows
Specialized agents collaborate—one interprets intent, another plans, others execute system-specific actions—often across hybrid cloud and SaaS environments.
Multi-Agent Collaboration Example
sequenceDiagram
participant User
participant Orchestrator
participant IntentAgent as Intent Agent
participant PlanAgent as Planning Agent
participant DataAgent as Data Agent
participant ActionAgent as Action Agent
participant Systems as External Systems
User->>Orchestrator: "Process refund for order #12345"
Orchestrator->>IntentAgent: Parse user request
IntentAgent->>Orchestrator: Goal: Refund order
Orchestrator->>DataAgent: Fetch order details
DataAgent->>Systems: Query CRM/ERP
Systems-->>DataAgent: Order data
DataAgent->>Orchestrator: Order: $150, Card ending 4321
Orchestrator->>PlanAgent: Create refund plan
PlanAgent->>Orchestrator: Steps: Validate, Process, Notify
Orchestrator->>ActionAgent: Execute refund
ActionAgent->>Systems: Call payment API
Systems-->>ActionAgent: Refund successful
ActionAgent->>Systems: Update order status
ActionAgent->>Systems: Send customer email
ActionAgent->>Orchestrator: All actions complete
Orchestrator->>User: Refund processed successfully3. Functional Architecture (Logical View)
Goal & Intent Interface
-
Accepts goals via natural language, APIs, or system events.
-
Converts user intent into structured objectives and constraints.
As mentioned multiple times, having a specific goal is critical for building a workflow that actually works. What does that mean in practice?
How many times have I built an n8n workflow that tries to do everything, only to realize nothing works? Most of the time it’s my skill gap. Sometimes it’s AI uncertainty.
Ultimately, an agent’s output depends on its internal representations (yes, eigenvectors and all that fun stuff). Depending on how broad or vague my prompt is, it may work exactly as intended… or not at all.
Cognition & Planning Layer
-
Task planner decomposes goals into ordered subtasks.
-
Policy engine enforces business rules, compliance, and safety constraints.
-
Memory store maintains state, history, and contextual knowledge.
Another word for policy is guardrails—IMO.
I’m sure ML scientists or NLP engineers will throw a “that’s not the correct terminology” rock at me.
I’m honestly still unsure whether it’s better to have shared guardrails across all agents or agent-specific guardrails within an agentic workflow.
Reasoning & Model Layer
-
Foundation models perform reasoning, interpretation, and decision support.
-
Tool-selection and function-calling logic converts reasoning into executable actions.
Execution & Integration Layer
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Connectors to enterprise and SaaS systems (CRM, ERP, ITSM, IAM).
-
Workflow engine handles sequencing, retries, and long-running tasks.
-
Monitoring and feedback loops capture results and errors.
Governance, Security, and Observability
-
Authentication, authorization, and least-privilege enforcement.
-
Policy controls for data handling, residency, and regulatory compliance.
-
Audit logging, telemetry, and optional human-in-the-loop approvals.
Functional Architecture Diagram
graph TB
subgraph "Goal & Intent Interface"
A1[Natural Language Input]
A2[API/Event Triggers]
A3[Intent Parser]
end
subgraph "Cognition & Planning Layer"
B1[Task Planner]
B2[Policy Engine]
B3[Memory Store]
B4[Context Manager]
end
subgraph "Reasoning & Model Layer"
C1[Foundation Models]
C2[Tool Selection Logic]
C3[Function Calling]
C4[Decision Engine]
end
subgraph "Execution & Integration Layer"
D1[Workflow Engine]
D2[System Connectors]
D3[Monitoring & Feedback]
D4[Retry Logic]
end
subgraph "Governance & Security"
E1[AuthN/AuthZ]
E2[Policy Controls]
E3[Audit Logging]
E4[Guardrails]
end
A1 & A2 --> A3
A3 --> B1
B1 <--> B2
B1 <--> B3
B1 --> B4
B4 --> C1
C1 --> C2
C2 --> C3
C3 --> C4
C4 --> D1
D1 --> D2
D2 --> D3
D3 --> D4
D4 -.Feedback.-> B3
E1 & E2 & E4 -.Enforce.-> D1
E3 -.Log.-> D2
E4 -.Filter.-> C14. Physical / Deployment Architecture
Interaction Channels
-
Web UI, chat, voice, email, mobile apps, and APIs.
As mentioned earlier, input can be anything. As long as data can trigger the agentic workflow, the format doesn’t really matter. That’s honestly one of the most powerful parts.
Agentic AI Platform
-
Orchestration service coordinating agents and workflows.
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Hosted LLMs and supporting models exposed via secure APIs.
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Vector databases, knowledge stores, and stateful memory services.
Enterprise & External Systems
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Internal applications, databases, and infrastructure.
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External services such as payments, messaging, and SaaS platforms.
-
Integrated IAM, logging, and SIEM/SOAR systems.
Security & Governance Infrastructure
-
Centralized policy and approval services.
-
Safety layers: guardrails, content filtering, prompt-injection defenses, rate limiting.
Physical / Deployment Architecture Diagram
graph TB
subgraph "Interaction Channels"
U1[Web UI]
U2[Mobile Apps]
U3[Chat/Voice]
U4[Email/API]
end
subgraph "Agentic AI Platform"
direction TB
P1[Orchestration Service]
P2[LLM APIs]
P3[Vector DB]
P4[Knowledge Store]
P5[Memory Service]
P6[Agent Registry]
end
subgraph "Enterprise Systems"
E1[(CRM)]
E2[(ERP)]
E3[(ITSM)]
E4[(Databases)]
E5[Internal Apps]
end
subgraph "External Services"
X1[Payment APIs]
X2[Messaging]
X3[SaaS Platforms]
X4[Cloud Services]
end
subgraph "Security & Governance"
S1[IAM/SSO]
S2[Policy Engine]
S3[Audit/SIEM]
S4[Approval Service]
S5[Guardrails]
end
U1 & U2 & U3 & U4 --> P1
P1 <--> P2
P1 <--> P3
P1 <--> P4
P1 <--> P5
P1 <--> P6
P1 --> E1 & E2 & E3 & E4 & E5
P1 --> X1 & X2 & X3 & X4
S1 -.Auth.-> P1
S2 -.Control.-> P1
S3 -.Monitor.-> P1
S4 -.Approve.-> P1
S5 -.Filter.-> P25. Threat Modeling Considerations for Agentic AI
Why it’s different:
Agentic AI can autonomously chain actions across systems, increasing its potential blast radius. Because of that, I think it’s critical to map out tools, agents, permissions, and available resources before engagement.
Unique Risk Factors
-
High autonomy with broad system access.
-
Dynamic behavior that complicates static controls.
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Cross-system workflows that expand attack paths.
Primary Threat Categories
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Prompt and input attacks: Prompt injection, data poisoning.
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Identity and access abuse: Token theft, privilege escalation.
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Action manipulation: Replay attacks, output tampering.
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Data and compliance risks: Over-aggregation or leakage of sensitive data.
Recommended Controls
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Fine-grained, time-bound, and context-aware permissions.
-
Strict tool allow-lists and constrained function execution.
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Continuous monitoring with anomaly detection.
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Human approval for high-impact actions (e.g., payments, config changes).
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Regular red-team exercises focused on agentic workflows.
Threat Model Visualization
mindmap root((Agentic AI
Threats)) Input Attacks Prompt Injection Direct Injection Indirect Injection Data Poisoning Training Data Knowledge Base Jailbreaking Identity & Access Token Theft API Keys OAuth Tokens Privilege Escalation Horizontal Vertical Impersonation Action Manipulation Replay Attacks Output Tampering Tool Abuse Unauthorized Actions Chained Exploits Data & Compliance Over-Aggregation Cross-System Data PII Exposure Data Leakage Model Outputs Logs & Telemetry Regulatory Violations
Threat Mitigation Strategy Map
graph LR
subgraph "Threat Categories"
T1[Input Attacks]
T2[Identity & Access]
T3[Action Manipulation]
T4[Data & Compliance]
end
subgraph "Control Layers"
C1[Input Validation
& Filtering]
C2[Authentication
& Authorization]
C3[Execution
Controls]
C4[Data Governance
& Monitoring]
end
subgraph "Specific Controls"
S1[Prompt Sanitization]
S2[Content Filtering]
S3[Guardrails]
S4[Fine-grained RBAC]
S5[Token Management]
S6[MFA/SSO]
S7[Tool Allow-lists]
S8[Action Approval]
S9[Rate Limiting]
S10[Data Classification]
S11[Audit Logging]
S12[Anomaly Detection]
end
T1 --> C1
C1 --> S1 & S2 & S3
T2 --> C2
C2 --> S4 & S5 & S6
T3 --> C3
C3 --> S7 & S8 & S9
T4 --> C4
C4 --> S10 & S11 & S12